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 100 % Natural & Organic
Sustainably Sourced
Cold-Pressed for Maximum Quality

FAQ - Pressed & Pure

Welcome to our FAQ. Below, you’ll find answers to the most frequently asked questions about our products, orders, payments, and more.

  • What types of olive oil do you sell?
    At Pressed & Pure, we offer a selection of premium, cold-pressed Extra Virgin Olive Oils, which are free from additives and represent the highest quality available.
  • Is your olive oil organic and vegan?
    Yes, our olive oil is 100% plant-based and suitable for vegan diets, as we do not use any animal-derived ingredients or by-products in its production. Additionally, it is organic certified, produced without the use of synthetic pesticides or chemicals, ensuring a pure, sustainable, and high-quality product.
  • What is extra virgin olive oil?
    Extra virgin olive oil is the highest quality olive oil available. It is made from the first cold pressing of fresh olives, without the use of heat or chemicals. This results in a pure, unrefined oil with a rich flavor and high levels of antioxidants and healthy fats. To be classified as extra virgin, the oil must meet strict quality standards, including a low level of acidity (less than 0.8%) and a superior taste profile.
  • How should I store my olive oil?
    For optimal freshness, store your olive oil in a cool, dark place away from sunlight and heat sources. Proper storage ensures that the oil retains its flavor and quality for a longer period.
  • What payment methods do you accept?
    We accept the following payment methods: iDEAL Digital bank transfer These secure methods ensure a smooth and safe transaction process.
  • Do you offer discounts or promotions?
    We occasionally run special offers and promotions. Be sure to follow us on our socials to stay up-to-date on exclusive deals, new product releases, and more!
  • How long does it take for my order to arrive?
    All orders placed before 11:00 PM on Sunday will be shipped the following Monday. We work with trusted delivery services to ensure your olive oil arrives in perfect condition. Our standard shipping time within the Netherlands is 1-2 business days.
  • Can I track my order?
    Yes, once your order is shipped, you will receive a tracking number via email. You can use this number to track your package through the carrier's website.
  • Do I have to pay for shipping?
    A flat shipping fee of €7,18 is applied to all orders.
  • Which carrier do you use for delivery?
    We use PostNL for all deliveries. Once your order has been shipped, you'll receive a tracking number via email so you can easily follow the progress of your package.
  • What is your return and guarantee policy?
    At Pressed & Pure, we value customer satisfaction above all else. If, for any reason, you are not satisfied with your purchase, you can return the product within 14 days of receipt. The product must be unopened and in its original condition. Return shipping costs are the responsibility of the customer, unless there was an error on our part or the product was damaged. In such cases, please contact us at info@pressedandpure.nl so we can offer a suitable solution. Additionally, we offer a money-back guarantee on all our products. Our team is always ready to assist you with any questions and help you make the right choice. Your satisfaction is our top priority.
  • How do you protect my privacy?
    At Pressed & Pure, we take the privacy and security of your personal information very seriously. We use your data exclusively to process your order, improve our services, and, if you’ve given consent, to keep you informed about offers and news related to our products. We ensure your information is stored securely and take appropriate measures to protect it from unauthorized access, loss, or misuse.
  • What personal information do you collect?
    When you make a purchase with us, we collect only the necessary information to process your order, such as your name, address, email address, and payment details. We use trusted third-party payment processors to securely verify your payment.
  • How do you store and protect my personal information?
    Your personal information is stored in a secure environment, and we implement technical and organizational measures to protect it from unauthorized access, loss, or misuse.
  • Will you share my personal information with third parties?
    No, your personal information will never be shared with third parties for commercial purposes without your explicit consent. We will only contact you after your purchase if necessary to fulfill your order, such as sending an order confirmation or shipping information.
  • How will you contact me regarding my order?
    We will only contact you after your purchase if it's necessary for the execution of your order, such as sending an order confirmation, providing shipping information, or addressing any issues with your order.
  • What should I do if I have questions about your privacy policy?
    If you have any questions or concerns about our privacy policy, please feel free to contact us at info@pressedandpure.nl. We are happy to assist you!
  • Do you offer wholesale or partnership opportunities?
    Yes, at Pressed & Pure, we are always looking for new partnerships with retailers, supermarkets, and restaurants interested in offering our premium olive oils to their customers.
  • What are the conditions for wholesale or partnership opportunities?
    We offer attractive terms and flexible agreements to our business partners, whether you are a local specialty store or a large restaurant. We ensure our products fit seamlessly into your product range.
  • How can I inquire about wholesale or partnership opportunities?
    If you are interested in a partnership or would like more information about our wholesale conditions, please contact us at info@pressedandpure.nl. We’d be happy to discuss the possibilities with you.
  • What benefits do I get by partnering with Pressed & Pure?
    By working with us, you can bring the authentic flavors of our premium olive oils to a wider audience. We look forward to helping you integrate our products into your offerings and supporting your business.
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